Internal Account Executive

About Us:

Fitzroy of London is a leader in supplying exquisite and inclusive bathroom and washroom products. Our brand is synonymous with quality, innovation, and style, and we are proud to be at the forefront of accessible luxury design. As part of our ongoing growth, we are excited to announce a new opportunity for an Internal Account Executive to join our expanding team. 

Purpose of the Role:

Building ongoing relationships with Trade Customers to encourage business growth using telephone based prospecting, educating and selling according to allocated branches and/or campaigns. Assisting with driving sales growth through regular and consistent touch points as required to drive over the counter sales while also identifying project leads and contract trade branches for hand over to the Project Team. Responsibilities include creating proposals and quotations, identifying opportunities and servicing accounts in order to further the business within the trade sector and maintain existing customer base.

Strategic Responsibilities

• Work with line manager to give input on annual strategic plan

• Participate in developing value proposition for accounts you are responsible for

Tactical Responsibilities

• Prospect calls to non-spending branches and prospects

• Account management calls to branches according to call-cycle

• Prepare proposals and or quotations for accounts you are responsible for

• Work with our marketing team to ensure leads are developed

• Send product information as required

• Ensure incoming enquiries are dealt with in a timely manner

• Assist in monitoring trade accounts spend in conjunction with sales target tracking

• Assist with driving technology improvement to make department more efficient including CRM etc

• Ensure all customer contact details are correct in ERP system

• Provide data and reports for line manager as required in a timely manner

• Assist with telephone answering as required

• Account management of accounts you look after including dealing with queries / issues

Why Join Us?

• Impact: Be part of a growing brand that’s setting new standards in inclusive luxury design.
• Development: Enjoy opportunities for career growth and professional development within a supportive team environment.
• Culture: Join a company that values creativity, collaboration, and a commitment to excellence.

Location:

• Office Based - Billingham

Job Type:

• Full Time
• Monday to Friday

Pay:

• £25,000 per year
• Bonus Scheme

Benefits:

• Company Pension
• On-Site Parking